IKEA Store App Reviews

Kind of useless if you cant log in? Please fix!

They took something that was perfectly good and destroyed it. The complaints: There is no sorting option when you view the products. Shopping lists do not have multiple lists showing. Its one big fat mess. Loading time is dismal. Crashes often. Often tells you the server is not responding so you cant get anything done. The good: Family card is now on my phone. Seriously IKEA if that is what you are going to give me for everything that you stripped from the app you can keep it and shove it somewhere rude. Bring the old app back you trolls!

Search for kitchen, lists curtains. An app designed to make you quit the app and go to the store out of frustration. Waste of a memory.

This app is a complete mess. Completely erratic in its reliability, it sometimes freezes, sometimes gives the busy sign for minutes, and occasionally, rarely works. It’s unfathomable that a company the scale of IKEA would release such rubbish, untested. What an embarrassment!

I have used this app over the last few years and loved it. But today when I stared to make my shopping list for my upcoming Ikea trip I found the app hard to use, slow to respond and having frequent server connection issues. WTH fix it or go back to the old one!!!!!

I dont ever write a review but this is needed! I remember using the old app and it worked GREAT! Did not have one issue. I downloaded this new app and its CRAP! Crashes every time I try and load an item or it doesnt load at all!!

Horrible app. It will not load any products. It shows you overviews of product categories, but hangs and will not load any selected products. IKEA - if you are not taking the app seriously - you shouldnt release it. It is worthless.

Almost impossible to browse/search products as the app times out.

I get a "server is not responding" error message whenever I scan products, rendering this app useless.

This is not an improvement! The search feature doesnt ever finish searching, the login feature doesnt ever finish and the app itself wont open the first time. Ive deleted and downloaded again with no changes. This "improvement" was not ready for release.

Server is always down. App is completely unusable.

Tried to use this app for a shopping visit to an actual IKEA store. Created my shopping list online and the app would not sync with it consistently. In the store the app constantly locked up when items were recalled. Went back to pencil and paper, which is the only place this app apparently works.

This app is awful! The old app worked great & now its pretty useless. Half the products dont even show up as existing, like the Billy book case, Or any wall shelving. Get it together IKEA. We love your products, help us order them by getting an app that works.

This app is atrocious! Zero user interface. Good luck getting past the login and heaven forbid you want product details or store availability. The old app was perfect, I loathe this new one. I end up just going to the website.

When I last ran the old IKEA app (which worked just fine, thank you), I was forced to "upgrade" to this version. There was no option to keep using the old app. This app has several BIG usability issues, namely: 1) It forces you to provide your login credentials each time you use it. Security is one thing, but if you use long passwords, logging back in after switching apps is a terrible user experience. 2) It also logs you out if you log in to the IKEA web site through a browser at the same time, which you may be forced to do because 3) It only shows one of your shopping lists, no matter how many you have. In short, way too difficult to use.

What idiot forgot to put shopping lists in an app for shopping?

The login procedure does not work. I reset my password and it still will not work.

Please ask your app developers to add Apple Wallet support for the IKEA Family Card. This is one feature that every single person with an iPhone would use when shopping at IKEA.

I appears that you have to create a separate account to login to this ap p which is different from your IKEA Family account. Why should I have to maintain 2 account? Why cant I use my IKEA family account to save lists and other things

This app has some potential to be useful, but it continuously logs me out and seems to encounter constant difficulties syncing up my shopping list. Logging back in is tedious, and actually is totally unnecessary, as there is no secure information stored. Like most better designed apps, it should present me the option to remember my login information and never require me to login again. Maybe I will give a better review if they address these issues and release a new version.